3D Vistas

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Privacy Policy

How 3D Vistas collects, uses, and protects your personal data.

Contents

Last updated: June 2026

1. Who We Are

3D Vistas is a UK architectural visualisation studio providing photorealistic CGI rendering, interior visualisation, landscape CGI, walkthrough animation, and 360° virtual tours to architects, property developers, interior designers, and related professionals across the United Kingdom.

We are committed to protecting your personal data and operating in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: 3D Vistas

Email: hello@3dvistas.co.uk

Country: United Kingdom

2. What Data We Collect

We collect personal data only when you actively provide it to us, or when it is generated through your use of our website. The categories of data we may collect include:

  • Contact details: your name, email address, telephone number, and company name when you submit an enquiry via our contact form or reach out directly.
  • Project information: details about your project brief, including descriptions, planning documents, drawings, or other files you share with us in the course of requesting or receiving our services.
  • Usage data: anonymised information about how you navigate our website, including pages visited and time spent — collected via cookies where your consent is given.
  • Communication records: emails, messages, and other correspondence exchanged between you and 3D Vistas.

We do not collect sensitive personal data (such as health information, financial account details, or biometric data) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries and provide quotations for architectural visualisation services.
  • To fulfil project engagements and deliver the services you have requested.
  • To communicate with you about your project, including progress updates, revision requests, and delivery of final assets.
  • To improve our website and understand how visitors interact with our content.
  • To send you information about our services where you have provided consent or where we have a legitimate interest in doing so.

We do not use your data for automated decision-making or profiling.

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Legitimate interests (Article 6(1)(f)): to respond to enquiries, communicate about projects, and operate our business effectively.
  • Contractual necessity (Article 6(1)(b)): to fulfil obligations under any project engagement or service agreement.
  • Consent (Article 6(1)(a)): for any marketing communications or non-essential cookies, where your explicit consent is given.
  • Legal obligation (Article 6(1)(c)): where we are required by law to process or retain certain data.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected:

  • Enquiry records: up to 12 months after the enquiry, unless a project engagement begins.
  • Active project data: for the duration of the project plus 6 years, to comply with UK contract and tax law requirements.
  • Email correspondence: up to 6 years after the last relevant communication.
  • Website usage data: anonymised data is retained as configured within analytics tools, typically no longer than 26 months.

Where data is no longer required, it is securely deleted or anonymised.

6. Third Parties

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who support our operations, strictly on a data-processing basis:

  • Email and communication services: to send and receive correspondence.
  • Cloud storage providers: to store project files and deliverables securely.
  • Website hosting and analytics: to host our website and understand visitor behaviour (using anonymised or aggregated data where possible).
  • Professional advisers: legal, accounting, or insurance professionals where necessary.

All third-party service providers are required to handle your data securely and in accordance with applicable data protection law.

We may also disclose personal data where required by law, such as in response to a court order or request from a regulatory authority.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access: to request a copy of the personal data we hold about you.
  • Right to rectification: to request correction of inaccurate or incomplete data.
  • Right to erasure: to request deletion of your personal data, subject to legal obligations.
  • Right to restriction: to request that we limit the processing of your data in certain circumstances.
  • Right to data portability: to receive your data in a structured, machine-readable format.
  • Right to object: to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@3dvistas.co.uk. We will respond within one month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority.

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

  • Strictly necessary cookies: required for the website to function correctly. These cannot be disabled.
  • Analytics cookies: used to understand how visitors interact with our website. These are only set with your consent.

Google Fonts is loaded from Google’s servers. Google may set cookies in connection with this service. Please refer to Google’s Privacy Policy for further details.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of this website.

9. Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how we handle your personal data, please contact us:

3D Vistas

Email: hello@3dvistas.co.uk

Tel: +44 (0) 1234 567 890

United Kingdom

This Privacy Policy was last reviewed and updated in June 2026. We may update it from time to time to reflect changes in our practices or applicable law. Material changes will be posted on this page.